At Greens, we’re working hard to serve shoppers a little better every day. Looking after the personal data you share with us is a hugely important part of this. We want you to be confident that your data is safe and secure with us, and that you understand how we use it to offer you a better and more personalized shopping experience.

What this policy covers

The data controller (who determines the purpose and manner in which your personal data is used) is Greens. We are committed to doing the right thing when it comes to how we collect, use and protect your personal data. That’s why we’ve developed this privacy and cookies policy (“Policy”), Sets out the different ways you interact with us and the types of personal data that we collect. Explains the reasons why we use the data we collect Explains the rights and choices you have when it comes to your personal data We offer a wide range of products and services, so we want you to be clear about what this Policy covers. This Policy applies to you if you use our services.

Using our Services means:

Shopping with us over the phone, online (this includes using our kiosks in any of our stores) or otherwise using any of the websites (“our Websites”) or mobile application (“our Mobile App”)1 where this Policy is posted. Being a member of the Greens Club card loyalty scheme This Policy also applies if you contact us or we contact you about our Services

How we protect your personal data

We know how important it is to protect and manage your personal data. This section sets out some of the measures we have in place. We apply physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data; We protect the security of your information while it is being transmitted by encrypting it; We use computer safeguards such as firewalls and data encryption to keep this data safe; We only authorize access to employees and trusted partners who need it to carry out their responsibilities; We regularly monitor our systems for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security; Whilst we take appropriate technical and organizational measures to safeguard your personal data, it is important that you keep your login details and devices protected from unauthorized access.

How we use cookies

Cookies are small text files containing a unique identifier, which are stored on your computer or mobile device so that your device can be recognized when you are using a particular website or mobile app. They can be used only for the duration of your visit or they can be used to measure how you interact with services and content over time. Cookies help to provide important features and functionality on our Websites and Mobile App, and to improve your customer experience. Cookies can also be used help us to detect fraudulent activity or to prevent security breaches and so we may record information about your device within the cookie.

What can we help you with?

Online shopping Find out about deliveries, refunds, returns, order tracking and updating your details Shopping in-store Find your nearest store, opening hours, facilities and services. Further help Greens Customer service team is here to help and assist you, please contact us either by phone @ 8606900747 (9AM to 8PM) or by email to